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Terms and Conditions

Terms and Conditions

Last Updated: June 2026

Welcome to Shikshayam – Digital Learning Platform, owned and operated by DEBI EDUCATION (OPC) PRIVATE LIMITED. These Terms and Conditions govern your access to and use of our website, mobile applications, educational resources, subscriptions, and related services. By accessing or using our services, you acknowledge that you have read, understood, and agreed to be legally bound by these Terms and Conditions.

These Terms apply to all users, including students, learners, parents, visitors, educators, institutions, and subscribers. If you do not agree with any provision contained herein, you should discontinue the use of our services immediately.

Introduction

DEBI EDUCATION (OPC) PRIVATE LIMITED is committed to providing accessible, affordable, and technology-driven educational solutions through its flagship platform, Shikshayam – Digital Learning Platform. Our services are intended to support learning, concept development, revision, and academic improvement through modern digital technologies.

These Terms and Conditions form a legally binding agreement between users and DEBI EDUCATION (OPC) PRIVATE LIMITED. By using our platform, you agree to comply with all applicable laws and regulations.

Acceptance of Terms

By accessing our website, applications, or services, you agree to these Terms and Conditions and our Privacy Policy. Continued use of our platform constitutes acceptance of any modifications or updates made to these Terms.

If any provision of these Terms is found invalid or unenforceable, the remaining provisions shall remain in full force and effect.

Changes to Terms and Conditions

DEBI EDUCATION (OPC) PRIVATE LIMITED reserves the right to modify, revise, update, or replace these Terms and Conditions at any time without prior notice. Such changes may be made to comply with legal requirements, technological advancements, operational needs, or improvements in our services.

Users are encouraged to review these Terms periodically. Continued use of our services after modifications constitutes acceptance of the revised Terms.

Educational Purpose

Shikshayam – Digital Learning Platform is intended solely for educational and learning purposes. The platform provides educational resources, learning assistance, and digital study support designed to enhance understanding and improve academic performance.

Our services are not intended to guarantee examination results, ranks, admissions, scholarships, employment opportunities, or professional success. Individual performance depends on multiple factors beyond the control of DEBI EDUCATION (OPC) PRIVATE LIMITED.

Registration and User Accounts

Certain services may require users to create an account. Users are responsible for providing accurate, complete, and updated information during registration.

  • Users must provide genuine and accurate information.
  • Users are responsible for maintaining the confidentiality of account credentials.
  • Users must immediately notify us regarding unauthorized access.
  • Account sharing may be restricted or prohibited.
  • Users are responsible for activities performed through their accounts.
  • Providing false information may result in suspension or termination.

Eligibility

By using our services, users represent that they possess the legal capacity to enter into binding agreements under applicable laws. Minors should use the platform under parental, guardian, or institutional supervision.

Use of Services

DEBI EDUCATION (OPC) PRIVATE LIMITED grants users a limited, non-exclusive, non-transferable, and revocable license to access and use the platform for personal educational purposes only.

Users may access educational resources solely for lawful and non-commercial purposes.

  • Personal educational use is permitted.
  • Commercial exploitation without authorization is prohibited.
  • Unauthorized access attempts are prohibited.
  • Activities affecting platform stability are prohibited.
  • Misuse of educational resources is prohibited.

User Responsibilities

Users are expected to use the platform responsibly and ethically. Users agree not to engage in activities that may harm the platform, other users, or the integrity of educational resources.

  • Maintain account security.
  • Provide accurate information.
  • Comply with applicable laws.
  • Respect intellectual property rights.
  • Use educational resources responsibly.
  • Report security concerns where necessary.

Availability of Services

We strive to maintain uninterrupted access to our services. However, availability may be affected by maintenance activities, technical failures, internet disruptions, force majeure events, or circumstances beyond our reasonable control.

DEBI EDUCATION (OPC) PRIVATE LIMITED does not guarantee uninterrupted, error-free, or continuous availability of services at all times.

Subscription and Payments

Certain features, premium resources, and educational services offered through Shikshayam – Digital Learning Platform may require users to purchase subscriptions or access plans. By purchasing a subscription, users agree to pay the applicable fees and comply with these Terms and Conditions.

Subscription plans, pricing structures, and features may be revised, modified, or discontinued at the sole discretion of DEBI EDUCATION (OPC) PRIVATE LIMITED without prior notice.

  • Users are responsible for providing accurate payment information.
  • Subscription fees are subject to change.
  • Premium services may vary depending on availability.
  • Taxes and statutory charges, if applicable, shall be borne by users.
  • Subscription benefits are intended only for the registered user.

Digital Goods and Non-Refundable Policy

Shikshayam – Digital Learning Platform primarily provides digital educational content and services. Such services include learning resources, study materials, educational assistance, premium features, and digital subscriptions.

Since digital products become immediately accessible after purchase and involve processing costs, content delivery expenses, and service activation, all successful payments are generally considered final.

  • Subscription fees are non-refundable.
  • Premium educational services are non-refundable.
  • Downloaded or accessed digital content is non-returnable.
  • No refunds shall be provided for partially used subscriptions.
  • Cancellation of subscriptions shall not automatically result in refunds.

Exceptions, if any, shall be governed by applicable laws and the sole discretion of DEBI EDUCATION (OPC) PRIVATE LIMITED.

Payment Gateway Services

Payments may be processed through authorized payment service providers and financial institutions. We strive to ensure secure and reliable payment processing for all users.

We do not store sensitive card credentials, UPI PINs, internet banking passwords, or confidential financial information on our servers.

  • UPI Payments.
  • Credit and Debit Cards.
  • Net Banking.
  • Wallet Services.
  • Other Authorized Payment Methods.

DEBI EDUCATION (OPC) PRIVATE LIMITED shall not be responsible for failures, delays, or interruptions caused by payment gateway providers, banks, or financial institutions.

Intellectual Property Rights

All educational resources, software, graphics, designs, logos, audio materials, documents, databases, and digital assets available on Shikshayam – Digital Learning Platform are protected by applicable intellectual property laws and remain the exclusive property of DEBI EDUCATION (OPC) PRIVATE LIMITED or its licensors.

  • Copyrights.
  • Logos and Brand Names.
  • Software and Source Materials.
  • Educational Content.
  • Graphics and Designs.
  • Audio Learning Resources.
  • Question Banks and Practice Materials.
  • Databases and Learning Systems.

Users are granted a limited right to access content solely for personal educational purposes.

Offline Learning and Content Protection

Certain educational resources may be made available for offline use to enhance accessibility and learning convenience. Such offline access is provided solely for educational purposes and remains subject to these Terms.

  • Downloaded content remains protected.
  • Offline access does not transfer ownership rights.
  • Content extraction or redistribution is prohibited.
  • Unauthorized sharing of downloaded materials is prohibited.
  • Reverse engineering and bypassing security mechanisms are prohibited.

Artificial Intelligence Features

Shikshayam may utilize Artificial Intelligence technologies and automated educational tools to enhance user experiences and provide learning assistance.

AI-generated suggestions, explanations, and recommendations are intended solely to assist users and should not be interpreted as official academic advice or guarantees.

  • AI-assisted learning support.
  • Personalized educational recommendations.
  • Automated explanations and guidance.
  • Enhanced learning experiences.

Users are encouraged to refer to official educational resources and institutions wherever necessary.

Prohibited Activities

Users agree not to engage in activities that may interfere with the operation, integrity, security, or lawful use of the platform.

  • Unauthorized access attempts.
  • Data mining or scraping.
  • Content piracy and redistribution.
  • Account sharing and misuse.
  • Uploading malicious code.
  • Reverse engineering.
  • Security circumvention.
  • Commercial exploitation without authorization.
  • Violation of applicable laws.

Any violation of these Terms may result in suspension, termination, or legal action where appropriate.

Privacy and Security

We are committed to protecting user privacy and implementing reasonable safeguards to secure information. The collection, processing, and use of personal information are governed by our Privacy Policy.

Although we implement industry-standard security measures, no system can guarantee absolute security. Users acknowledge and accept inherent risks associated with internet-based services.

  • Secure authentication mechanisms.
  • Data protection measures.
  • Restricted access controls.
  • Continuous monitoring and improvements.
  • Compliance with applicable privacy standards.

Third-Party Services

Shikshayam – Digital Learning Platform may utilize and integrate third-party services, software tools, payment providers, analytics platforms, cloud infrastructure services, communication channels, and other technology solutions to enhance user experience and maintain platform operations.

These third-party providers operate independently and may have their own terms, policies, and privacy practices. DEBI EDUCATION (OPC) PRIVATE LIMITED shall not be responsible for interruptions, failures, inaccuracies, delays, or losses arising from third-party services beyond our reasonable control.

  • Payment Gateway Providers.
  • Cloud Hosting Providers.
  • Analytics Services.
  • Notification Services.
  • Email Communication Services.
  • Artificial Intelligence Technologies.
  • Video Platforms and Content Delivery Networks.
  • External Educational Resources.

Disclaimer of Warranties

Shikshayam – Digital Learning Platform and its services are provided on an "as available" and "as is" basis. While we strive to maintain accuracy, reliability, and uninterrupted service, we do not guarantee that the platform will always be error-free, uninterrupted, or completely secure.

Educational resources, explanations, and AI-assisted features are intended to support learning and should not be interpreted as guarantees of examination success, academic rankings, employment opportunities, admissions, or professional achievements.

  • No guarantee of examination results.
  • No guarantee of uninterrupted services.
  • No guarantee regarding third-party availability.
  • No warranty regarding accuracy of external resources.
  • No guarantee of complete error-free operation.

Limitation of Liability

To the maximum extent permitted under applicable laws, DEBI EDUCATION (OPC) PRIVATE LIMITED, its directors, employees, officers, affiliates, licensors, and partners shall not be liable for any direct, indirect, incidental, consequential, special, exemplary, or punitive damages arising from the use of the platform or services.

This limitation applies to losses or damages resulting from:

  • Network failures.
  • Internet disruptions.
  • Payment gateway interruptions.
  • Device malfunctions.
  • Unauthorized access.
  • Loss of data.
  • Third-party service failures.
  • Service interruptions.
  • Technical errors or delays.
  • User negligence or misuse.

Suspension and Termination

DEBI EDUCATION (OPC) PRIVATE LIMITED reserves the right to suspend, restrict, or terminate user accounts and access to services without prior notice if any violation of these Terms and Conditions or applicable laws is identified.

  • Providing false information.
  • Unauthorized access attempts.
  • Content piracy or redistribution.
  • Misuse of platform resources.
  • Violation of intellectual property rights.
  • Fraudulent activities.
  • Violation of applicable laws or regulations.

Users may voluntarily discontinue the use of services at any time. However, termination or discontinuation shall not entitle users to refunds of previously paid fees or subscriptions.

Force Majeure

DEBI EDUCATION (OPC) PRIVATE LIMITED shall not be held responsible for delays, interruptions, or failures in performance resulting from circumstances beyond reasonable control, including but not limited to natural disasters, pandemics, governmental actions, cyberattacks, wars, labor disputes, communication failures, internet outages, and other unforeseen events.

Compliance with Applicable Laws

Users agree to comply with all applicable laws, regulations, and policies while using the platform. Users shall not use the services for unlawful activities or in a manner that may adversely affect other users or the integrity of the platform.

Severability

If any provision of these Terms and Conditions is held to be invalid, unlawful, or unenforceable by a competent authority, the remaining provisions shall remain valid and enforceable to the fullest extent permitted by law.

Entire Agreement

These Terms and Conditions, together with the Privacy Policy, Refund and Cancellation Policy, Disclaimer Policy, Copyright Policy, and other applicable policies published by DEBI EDUCATION (OPC) PRIVATE LIMITED, constitute the entire agreement between users and the Company concerning the use of the platform and services.

Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the Republic of India.

Any disputes, claims, or proceedings arising out of or relating to the use of the platform or these Terms and Conditions shall be subject to the exclusive jurisdiction of competent courts situated in Seoni District, Madhya Pradesh, India.

Contact Information

DEBI EDUCATION (OPC) PRIVATE LIMITED

Brand Name: Shikshayam – Digital Learning Platform

Website: https://digitaleducationboardindia.org

Support Email: support@digitaleducationboardindia.org

Information Email: info@digitaleducationboardindia.org

Contact Number: +91 9111244484

Final Acceptance

By accessing, browsing, registering, subscribing, or using Shikshayam – Digital Learning Platform and related services, users acknowledge that they have carefully read, understood, and agreed to these Terms and Conditions.

Continued use of our website, applications, and services constitutes acceptance of these Terms and any modifications made from time to time.

Thank you for choosing DEBI EDUCATION (OPC) PRIVATE LIMITED and Shikshayam – Digital Learning Platform as your trusted educational partner. We remain committed to providing quality, accessibility, innovation, transparency, and a secure learning environment for all learners.