Contact Us

Last Updated: June 2026

Welcome to Shikshayam – Digital Learning Platform, operated by DEBI EDUCATION (OPC) PRIVATE LIMITED. We believe that effective communication, timely assistance, and transparent support are essential for creating a positive educational experience. Our team is committed to providing reliable support and responding to user concerns in a professional and responsible manner.

Whether you are a student, parent, educator, institution, or visitor, we encourage you to contact us whenever you need assistance, technical support, subscription information, or general guidance regarding our services.

Our Commitment to Support

At DEBI EDUCATION (OPC) PRIVATE LIMITED, we are committed to delivering quality educational services and maintaining open communication with our users. We strive to ensure that users receive timely responses and appropriate guidance whenever reasonably possible.

Our support philosophy is based upon:

Transparency and accountability.
Professional and responsible communication.
User satisfaction and service improvement.
Timely support and assistance.
Respectful interactions and ethical conduct.
Continuous enhancement of user experience.

Communication Channels

Users may contact us through various official communication channels. We encourage users to use authorized contact methods to ensure efficient handling of queries and support requests.

Communication channels may be used for:

General inquiries.
Educational assistance.
Technical support.
Payment and subscription queries.
Account-related concerns.
Feedback and suggestions.
Reporting issues and difficulties.
Requesting information regarding services.

Email Support

Email communication is one of the primary methods through which users can reach our support team. We encourage users to provide complete details while submitting requests so that issues can be investigated effectively.

Official Email Addresses:

Support Email:
support@digitaleducationboardindia.org

Information Email:
info@digitaleducationboardindia.org

Email communication may be used for:

Technical assistance.
Subscription-related inquiries.
Payment verification.
General information requests.
Feedback and suggestions.
Reporting technical problems.
Account-related concerns.

Phone Support

Users may also contact us through our official phone support channels for general guidance and assistance. Availability of phone support may depend upon operational schedules and support resources.

Contact Number:
+91 9111244484

Phone support may assist users regarding:

General information.
Basic technical assistance.
Subscription guidance.
Account-related queries.
Educational support information.

Website and Online Support

Users can access information and services through our official website and online platforms. Various resources, updates, and support information may be made available through digital channels to enhance accessibility and convenience.

Official Website:
https://digitaleducationboardindia.org

Educational Assistance

Shikshayam – Digital Learning Platform is dedicated to providing educational support and guidance to learners. Users may contact us regarding educational services, digital resources, subscriptions, learning support, and other academic concerns.

We continuously strive to improve educational experiences and ensure that learners receive meaningful support whenever possible.

Response Time

We aim to review and respond to support requests within a reasonable period. Response times may vary depending on the nature of the request, operational workload, holidays, and technical circumstances.

While we strive to provide timely assistance, immediate responses cannot always be guaranteed.

Technical Support

DEBI EDUCATION (OPC) PRIVATE LIMITED strives to provide a reliable and user-friendly educational experience. Users encountering technical issues while using Shikshayam – Digital Learning Platform are encouraged to contact our support team through official communication channels.

Technical assistance may be available for:

Account access issues.
Login difficulties.
Password-related problems.
Content access issues.
Subscription activation concerns.
Application functionality problems.
Audio learning access.
Offline content synchronization issues.
General platform guidance.

Although we strive to provide timely assistance, resolution times may vary depending upon the complexity of the issue and operational circumstances.

Payment and Subscription Assistance

Users may contact us regarding subscription plans, payment verification, transaction-related concerns, premium services, and account activation. We encourage users to provide accurate transaction references and account information while seeking support.

Support requests may include:

Payment verification.
Subscription-related inquiries.
Transaction status requests.
Premium access assistance.
Duplicate payment reporting.
General account guidance.

Grievance Redressal

We value user feedback and strive to resolve genuine concerns in a fair and professional manner. Users may submit complaints, suggestions, or grievances through our official communication channels.

Every effort is made to review concerns and provide appropriate responses wherever reasonably possible. However, submission of complaints does not guarantee specific outcomes or resolutions.

Responsible Communication

We encourage respectful, professional, and lawful communication between users and our representatives. Users are expected to avoid abusive, misleading, threatening, unlawful, or inappropriate communications while interacting with our support channels.

DEBI EDUCATION (OPC) PRIVATE LIMITED reserves the right to restrict communications that violate applicable laws or ethical standards.

Service Availability

Support services and communication channels are provided on a reasonable-efforts basis. Availability of support may vary depending upon operational requirements, maintenance activities, holidays, technical interruptions, and circumstances beyond our reasonable control.

While we endeavor to provide continuous support, uninterrupted availability of communication channels cannot be guaranteed.

Limitation of Support

Our support services are intended to assist users regarding legitimate concerns related to educational services and platform operations. Assistance provided by support representatives shall not be interpreted as legal advice, academic guarantees, financial commitments, or contractual obligations beyond applicable policies.

Support responses are intended to provide guidance and may be subject to verification, policy requirements, and operational limitations.

Policy Updates

DEBI EDUCATION (OPC) PRIVATE LIMITED reserves the right to revise, update, or modify this Contact Us Policy from time to time without prior notice. Updated versions shall be published through official communication channels and digital platforms.

Continued use of our services after such updates constitutes acceptance of the revised policy.

Contact Information

DEBI EDUCATION (OPC) PRIVATE LIMITED

Brand Name: Shikshayam – Digital Learning Platform

Official Website:
https://digitaleducationboardindia.org

Support Email:
support@digitaleducationboardindia.org

Information Email:
info@digitaleducationboardindia.org

Contact Number:
+91 9111244484

Final Statement

Thank you for choosing DEBI EDUCATION (OPC) PRIVATE LIMITED and Shikshayam – Digital Learning Platform as your trusted educational partner.

We remain committed to transparency, responsible communication, continuous improvement, and providing meaningful support to learners, parents, educators, and institutions. Your trust and feedback motivate us to continuously enhance our services and create a better learning experience for everyone.

We appreciate your confidence in our platform and look forward to serving you through quality educational resources, modern technologies, and reliable support services.