Privacy Policy

Last Updated: June 2026

Digital Education Board India and its flagship platform Shikshayam – Digital Learning Platform, operated by DEBI EDUCATION (OPC) PRIVATE LIMITED, are committed to protecting the privacy, confidentiality, and security of users and visitors. This Privacy Policy explains how we collect, use, process, store, and protect personal information when users access our website, mobile applications, and related services.

By accessing or using our website, applications, or services, you acknowledge that you have read, understood, and agreed to this Privacy Policy. If you do not agree with any part of this Privacy Policy, please discontinue the use of our services.

Educational Purpose

Shikshayam – Digital Learning Platform is designed solely for educational purposes. Our services are intended to provide learning resources, digital educational content, AI-assisted tools, audio learning, practice materials, and academic support. We collect and process information only to improve educational experiences and provide better services to users.

Information We Collect

We may collect various categories of information to operate and improve our services.

Name and profile information.
Email address and mobile number.
Date of birth and educational preferences.
Board, class, course, language, and subject preferences.
Account login information.
Device information and browser details.
Internet Protocol (IP) address.
Location information where permitted.
Subscription and transaction details.
Customer support communications.
Usage statistics and analytics data.
Push notification preferences.
Application performance information.

Personal Information

When users register for an account, subscribe to services, or contact us, we may collect personal information including name, email address, mobile number, and account credentials. Such information helps us identify users, provide services, maintain subscriptions, and improve platform experiences.

Usage Data

We automatically collect information regarding how users interact with our website and applications. Usage data may include device identifiers, operating systems, browser information, page visits, duration of sessions, application features used, and user interactions.

Cookies and Tracking Technologies

Our website and applications may use cookies and similar technologies to improve user experience and understand usage patterns. Cookies help us remember user preferences, maintain sessions, personalize content, and enhance platform performance.

Session cookies.
Preference cookies.
Security cookies.
Performance cookies.
Analytics cookies.

How We Use Information

Information collected from users may be used for the following purposes:

Providing educational resources and services.
Managing user accounts and subscriptions.
Improving platform functionality.
Personalizing learning experiences.
Sending notifications and updates.
Providing customer support.
Enhancing security and preventing fraud.
Conducting research and analytics.
Complying with legal requirements.

Account Management

User information helps us maintain account security, process registrations, manage subscriptions, and provide educational services efficiently. Users are responsible for maintaining the confidentiality of their login credentials.

Communication

We may send service notifications, important updates, educational announcements, and customer support communications. Users may opt out of promotional communications wherever applicable.

Payment Information

Payments are processed through authorized payment gateway providers. We do not store complete card details, UPI PINs, banking passwords, or confidential payment credentials on our servers.

Transaction-related information may be shared with authorized financial institutions and payment service providers for processing payments, subscriptions, and regulatory compliance.

Digital Goods and Subscription Services

Shikshayam provides digital educational content and subscription-based services. Information related to subscriptions and transactions may be retained for account management, billing, auditing, and legal purposes.

Information Sharing

We do not sell, trade, or rent personal information to third parties. Information may only be shared under specific circumstances including service delivery, legal compliance, payment processing, fraud prevention, and platform security.

Service providers receiving information are contractually obligated to maintain confidentiality and use the information only for authorized purposes.

Third-Party Services

To provide secure and reliable educational services, Shikshayam – Digital Learning Platform may integrate with trusted third-party service providers. These service providers help us improve platform functionality, process payments, deliver notifications, host content, and analyze user interactions.

Third-party services may include:

Payment gateway providers.
Cloud hosting providers.
Firebase services.
Analytics providers.
Email communication services.
Push notification services.
Video delivery platforms.
Customer support tools.
Security monitoring systems.

These service providers are authorized to access information only for performing services on our behalf and are obligated to maintain confidentiality and security.

Google Firebase Services

Our applications may use Google Firebase services for authentication, notifications, crash reporting, analytics, performance monitoring, and cloud services. Firebase helps us improve application stability and user experience.

Firebase services may collect technical information including:

Device identifiers.
Crash reports.
Application performance information.
Usage statistics.
Push notification tokens.
Diagnostic information.

Analytics and Research

We may use analytics services to understand user behavior, improve educational content, and enhance application performance. Analytics information helps us identify areas that require improvements and optimize the learning experience.

Analytics data may include:

Pages visited.
Session duration.
Features used.
Application interactions.
Device information.
Country and region information.

Artificial Intelligence Features

Shikshayam may use Artificial Intelligence technologies to enhance educational experiences and provide intelligent learning assistance. AI-generated suggestions, explanations, and recommendations are intended solely to improve understanding and learning efficiency.

AI features may provide:

Personalized learning assistance.
Smart recommendations.
Educational explanations.
Audio learning support.
Revision assistance.
Practice guidance.

AI-generated information should not be considered official academic advice. Users are encouraged to verify information from official books, institutions, and educational authorities.

Audio Learning and Educational Content

The platform may provide audio learning resources and educational explanations for convenience and better understanding. Audio content is intended solely for educational purposes and may be generated or processed using modern technologies.

Offline Learning and Downloads

Certain educational resources may be available for offline access. Downloaded content remains protected and is intended only for personal educational use inside the application.

Offline content remains encrypted and protected.
Downloaded files may not be redistributed.
Extraction or copying of offline content is prohibited.
Offline access is provided solely for educational convenience.

Data Security

We take reasonable administrative, technical, and organizational measures to safeguard user information from unauthorized access, misuse, disclosure, alteration, or destruction.

Security measures may include:

Secure communication protocols.
Authentication systems.
Access controls.
Encryption technologies.
Server security mechanisms.
Regular security monitoring.
Protection against unauthorized activities.

Although we strive to protect information, no method of transmission over the Internet or electronic storage is completely secure. Therefore, absolute security cannot be guaranteed.

Fraud Prevention and Security Monitoring

We may monitor suspicious activities and implement necessary measures to protect our users, platform, and services against fraud, abuse, unauthorized access, and malicious activities.

Accounts involved in suspicious or unlawful activities may be investigated and appropriate actions may be taken in accordance with applicable laws.

Third-Party Links

Our platform may contain links to external websites, video platforms, or third-party resources. These external websites operate independently and have their own privacy policies.

DEBI EDUCATION (OPC) PRIVATE LIMITED is not responsible for the privacy practices, content, or availability of third-party websites or services.

Business Transfers

In the event of a merger, acquisition, restructuring, asset sale, or other corporate transaction, user information may be transferred as part of the business assets. Any such transfer shall continue to be subject to appropriate confidentiality and privacy protections.

Legal Compliance

We may disclose information when required to comply with legal obligations, enforce our policies, protect our rights, prevent fraud, or respond to lawful requests from governmental authorities, regulatory bodies, or courts of competent jurisdiction.

Information Retention

We retain information only for as long as necessary to provide services, maintain records, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods may vary depending on applicable laws and operational requirements.

Your Rights and Choices

Subject to applicable laws, users may have certain rights regarding their personal information. We respect these rights and provide reasonable mechanisms to exercise them.

Access personal information associated with their account.
Update or correct inaccurate information.
Request modification of account details.
Manage communication preferences.
Request account deletion where applicable.
Contact us regarding privacy concerns.

Access and Update Information

Users may review and update certain account information through their registered account or by contacting us. Maintaining accurate information helps us provide better educational services and improve user experiences.

Marketing Communications

Users may receive notifications, newsletters, service announcements, educational updates, and promotional information. Users may opt out of promotional communications at any time. However, important service-related communications may still be sent where necessary.

Account Deletion

Users may request deletion of their account and associated personal information by contacting us. Certain information may be retained for legal, accounting, auditing, security, fraud prevention, dispute resolution, and regulatory compliance purposes.

Deletion requests shall be processed in accordance with applicable laws and operational requirements.

Children's Privacy

Our services are intended for educational purposes and may be used by students under the guidance of parents, guardians, schools, or educational institutions. We do not knowingly collect sensitive personal information from children in violation of applicable laws.

Parents and guardians are encouraged to supervise children's online activities and educational usage.

International Transfers

Some of our technology service providers, cloud infrastructure services, analytics providers, and communication platforms may operate in different jurisdictions. By using our services, users acknowledge that information may be processed or stored on secure servers located outside their immediate region, subject to applicable privacy safeguards.

Changes to this Privacy Policy

DEBI EDUCATION (OPC) PRIVATE LIMITED reserves the right to modify, update, or revise this Privacy Policy at any time to reflect technological developments, legal requirements, business changes, or improvements in our services.

Updated versions will be published on our website and applications. Continued use of our services after such changes constitutes acceptance of the revised Privacy Policy.

Compliance with Laws

We are committed to complying with applicable laws, regulations, and industry standards relating to privacy, electronic communications, information security, and digital services. Users are expected to comply with applicable laws while using our platform.

Disclaimer Regarding Absolute Security

While we implement reasonable safeguards and security practices, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security, uninterrupted availability, or protection against every possible cyber threat.

Limitation of Liability

DEBI EDUCATION (OPC) PRIVATE LIMITED shall not be responsible for damages, interruptions, losses, delays, unauthorized access, device failures, network failures, third-party service disruptions, or circumstances beyond our reasonable control affecting user data or services.

Google Play Store and App Store Compliance

Our applications and services are intended solely for educational purposes. We are committed to maintaining transparency regarding data collection, privacy practices, subscriptions, and user rights in accordance with platform requirements and applicable laws.

Governing Law and Jurisdiction

This Privacy Policy shall be governed and interpreted in accordance with the laws of the Republic of India.

Any disputes arising from the use of our services, website, applications, or this Privacy Policy shall be subject to the exclusive jurisdiction of competent courts located in Seoni District, Madhya Pradesh, India.

Contact Us

DEBI EDUCATION (OPC) PRIVATE LIMITED

Brand Name: Shikshayam – Digital Learning Platform

Website: https://digitaleducationboardindia.org

Support Email: support@digitaleducationboardindia.org

Information Email: info@digitaleducationboardindia.org

Phone: +91 9111244484

Final Statement

Thank you for trusting Digital Education Board India and Shikshayam – Digital Learning Platform. Protecting user privacy, maintaining transparency, and providing a secure and reliable educational environment remain our highest priorities.

By accessing or using our website, applications, or services, you acknowledge that you have read, understood, and agreed to this Privacy Policy and consent to the collection, processing, storage, and use of information as described herein.